CRM

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What Are The Three Types of CRM?

Customer Relationship Management (CRM) has become an indispensable tool for businesses seeking to enhance their interactions with customers. As a professional digital marketing consultant, I often find myself navigating through the intricacies of CRM systems. Today, let’s delve into the three primary types of CRM – Collaborative, Operational, and Analytical – and explore the unique advantages and drawbacks each brings to the table.

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